Privacy Policy

Last updated: June 2026

1. Information We Collect

We collect personal information you provide during registration (name, email, phone), identity verification documents, financial data (deposits, withdrawals, balances), and technical data (IP address, device information, usage patterns).

2. How We Use Your Information

Your data is used to: provide and improve our services, verify your identity (KYC/AML compliance), process transactions, communicate with you, and comply with legal obligations.

3. Data Security

We employ 256-bit SSL encryption, secure data centers, and strict access controls. Financial data is encrypted at rest and in transit.

4. Data Sharing

We do not sell your personal data. We may share data with: identity verification providers (Sumsub), payment processors (NOWPayments), regulatory authorities when required by law, and service providers under strict data processing agreements.

5. Your Rights

Under GDPR, you have the right to: access your data, request correction or deletion, restrict processing, data portability, and withdraw consent. Contact privacy@naxcal.com to exercise these rights.

6. Data Retention

We retain your data for the duration of your account and for 7 years after closure to comply with financial record-keeping regulations.

7. Cookies

We use essential cookies for authentication and session management. No third-party advertising cookies are used.

8. Contact

Data Protection Officer: privacy@naxcal.com